You can always return an online purchase within 14 days after the delivery.
How to return an item: please report your return by email as quickly as possible. After our confirmation you have 14 days to return the item.
For vintage items: You can arrange transport yourself, or have us arrange the pick up for you. Depending on your location and size of the item pick up costs of vintage pieces are between €40 - €80. We will deduct the pick up costs from the refund. The shipping costs and responsibility for damages of returns are for the customer.
For contemporary items: Send your item back by postal service with a tracking link or return your item personally at our studio in Amsterdam Oost. The shipping costs and responsibility for damages of returns are for the customer.
Refunds are made through the webshop system, you will receive a confirmation email (always check your SPAM) and the deposit can take up 1-5 business days.
The return conditions can be found in our Terms & Conditions.
DELIVERY OF VINTAGE DESIGN PIECES
We provide free professional doorstep delivery in the Netherlands & Belgium.
We strive to deliver your vintage order within 5 - 14 days, usually you will receive your order the next week. We work with our own professional logistics partner DG Express who will contact you about the delivery on Whatsapp / text message / phone call.
Unfortunately we are not able to store your purchase for more than 4 weeks.
UK after Brexit: Delivery is possible to the UK. Please note that there are extra costs besides shipping costs, the transporter will ask for an extra import fee and the UK government will tax you UK VAT.
DELIVERY OF CONTEMPORARY ITEMS
Please note that most of our contemporary furniture is produced sustainably on a made-to-order basis and our partners keep small stocks to prevent overproduction. This means that a production time of 1-6 weeks average might be applicable at the time of placing your order.
send us a message and we'll double check the producers stock for you.
Unfortunately it's not possible to put our vintage pieces on hold for you.
WHAT ARE THE PAYMENT OPTIONS?
We accept payments through iDeal, Maestro, Mastercard, Bancontact & Giroplay.
Please note that our vintage items are 'margin goods' and therefore the charged VAT is 0%.
Contemporary items are charged with 21% VAT.
Our space is unfortunately no longer for rent as a shoot location with props, but our design pieces are for rent on a daily base, discover our rental options.
Open by appointment: Tuesday - Friday
HOW DO I GET IN TOUCH?
We offer digital customer service per contact form, e-mail or DM only.
We're available online from:
Tuesday - Friday, 09:00 - 17:00